Our Values

Our promise is to deliver practical, personalised services of exceptional quality to ensure that children and families living with cancer are well supported throughout their cancer journey. We do this by staying true to our values.

Leadership

We lead by taking action

Challenge’s goal is to champion the needs of children and families living with cancer. We listen to our members and then use our platform to voice their requirements. We drive change through our courage to lead, paving the way for improved cancer support services.

Committed

We meet all needs

A cancer diagnosis affects the entire family and each member’s needs vary. We tailor our services to meet these individual needs, whilst also addressing the family more holistically. We look at ways of bringing families together, allowing them to spend time together, even when times are tough.

Integrity

We deliver what we say


Challenge’s number one priority is to meet the needs of our members. We consistently communicate with our families so that we can meet their needs, without fail. Our team is genuine and approachable. We sincerely care about our members and strive to assist them in whatever capacity we can.

Reliability

We won’t stop supporting


Children and families are offered support from the moment they are diagnosed, through treatment, and beyond. Our support is daily, and we are always available to help.

Innovation

We are constantly improving


Challenge is always researching new ways to support our families. We listen to community feedback and then act constructively, expanding our services to better meet the needs of our families.

Respect

We are all-inclusive


Childhood illness does not discriminate and neither does Challenge. Our personalised approach to meeting the different needs of children and their families allows us to take cultural and religious sensitivities into account. Inclusivity is incredibly important to Challenge as we welcome families from all backgrounds and walks of life.


This is where we can help.

Most children have trouble understanding what is happening to their bodies and can find the treatment process emotionally and physically draining. The experience has an overwhelming impact on everyone associated with that child.

If you have a child aged 18 years old or under who has been diagnosed with cancer or a life threatening blood disorder, we welcome you and your family to get in contact with us to become Challenge members. Siblings and parents are equally considered members, as Challenge is about the entire family.
Contact us via email or phone (03) 9329 8474 so we can send you a membership pack and more information.

Our promise is to deliver practical, personalised services of exceptional quality to ensure that children and families living with cancer are well supported throughout their cancer journey.